Business Policy and Terms and Conditions of Sauna World (Thailand) online shop.

Please read our Business Policy and Terms and Conditions carefully before using our online shop. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our online shop.

1. General

1.1. This online shop (“the Shop”) is owned and operated by Sauna World Co., Ltd., and registered under the laws of Kingdom of Thailand.

1.2. The terms “we,” “us,” and “our” refer to Sauna World Co., Ltd. The terms “you,” “your,” and “customer” refer to any person accessing or using our Shop.

1.3. By placing an order on our Shop, you acknowledge that you are at least 18 years old or have the legal authority to enter into contracts.

2. Product Information

2.1. We make every effort to provide accurate and up-to-date information regarding our products, including descriptions, prices, and availability. However, we do not guarantee that all information is error-free and reserve the right to correct any errors, inaccuracies, or omissions.

2.2. Product images shown on our Shop are for illustrative purposes only and may differ slightly from the actual product.

3. Ordering and Payment

3.1. By placing an order, you make an offer to purchase the selected products under these Terms and Conditions. We reserve the right to accept or reject your offer at our discretion.

3.2. All prices listed on our Shop are in Thai Baht (THB) and are subject to applicable taxes, shipping charges, and other fees, unless otherwise stated.

3.3. Payment for orders can be made using the available payment methods specified on our Shop. By providing payment information, you represent and warrant that you have the necessary authorization to use the selected payment method.

4. Shipping and Delivery

4.1. We will make reasonable efforts to deliver the products within the estimated timeframes provided. However, delays may occur due to factors beyond our control. We are not liable for any loss or damage resulting from delayed or unsuccessful deliveries.

4.2. The risk of loss or damage to the products passes to you upon delivery. Please inspect the products upon receipt and notify us within seven (7) of any defects or discrepancies.

5. Cancellations, Returns and Refunds

5.1. We have a 7-day return policy, during which you may cancel your order and return the purchased products for a refund or exchange, subject to the terms and conditions outlined in our Return Policy

5.2. Refunds will be processed using the original payment method, excluding any shipping fees or restocking charges, if applicable.

6. Intellectual Property

6.1. All content, including text, graphics, logos, images, and software, on our Shop is the property of Sauna World Co., Ltd. and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or modify any of our content without prior written consent.

7. Limitation of Liability

7.1. To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our Shop or the products purchased.

8. Governing Law and Jurisdiction

8.1. These Terms and Conditions are governed by the laws of Thailand. Any dispute arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Thailand, primary court being at Chonburi province.

9. Modifications

9.1. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Continued use of our Shop after any modifications constitutes your acceptance of the revised terms.

10. Data Protection

10.1. We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws. By using our online shop, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

10.2. We collect and process your personal data for the purpose of fulfilling your orders, providing customer support, and improving our services. We may also use your data to send you marketing communications, subject to your consent where required by law.

10.3. We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

10.4. We may share your personal data with trusted third-party service providers who assist us in operating our online shop and providing services to you. These third parties are obligated to handle your data securely and in compliance with applicable laws.

10.5. You have the right to access, correct, or delete your personal data held by us. You may exercise these rights by contacting us using the information provided in our Privacy Policy.

10.6. By using our online shop, you acknowledge and agree that we may use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage patterns.

10.7. For more details about how we collect, use, and protect your personal data, please refer to our Privacy Policy, which is an integral part of these Terms and Conditions.

11. Other

If you have any questions or concerns regarding Business Policy and Terms and Conditions, please contact us.

Thank you for shopping with us!